NDAX Login — Quick sign-in & account help

Quick NDAX Login (Web) — Step-by-step

1. Open your browser and go to the official NDAX site: https://ndax.io.
2. Click Sign In or Log In at the top-right of the homepage.
3. Enter the email address associated with your NDAX account and your password.
4. If you have Two-Factor Authentication (2FA) enabled, open your authenticator app (Google Authenticator, Authy, etc.) and enter the 6-digit code when prompted.
5. Click Sign In. On success you’ll land on your NDAX dashboard.

Tip: Always verify the site URL before entering credentials to avoid phishing pages — legitimate NDAX login pages are served from ndax.io.

NDAX Mobile App Login

• Install the official NDAX app from your device’s app store.
• Open the app and tap Log In. Enter your email and password.
• Complete 2FA as required. Allow any requested permissions only if they are necessary and expected.

Two-Factor Authentication (2FA)

2FA greatly improves account security. NDAX supports TOTP-based authenticators. When setting up 2FA, save backup recovery codes in a secure place (not in email).

Reset or recover 2FA

1. If you still have access to your authenticator app but changed phones, transfer the account using the app’s backup/transfer feature.
2. If you lost access to your 2FA device, use NDAX’s account recovery flow: sign in (if possible) and follow prompts for 2FA reset, or contact NDAX Support with the identity verification documents they request.

Common Login Problems & Troubleshooting

• Forgot password: Use the Forgot Password link to request a reset email. Follow the reset link promptly — reset links usually expire.
• Not receiving emails: Check spam/junk folders, ensure your email provider isn’t blocking NDAX, and confirm the email on file is correct.
• 2FA failures: Ensure the authenticator’s clock is synced (time drift can cause wrong codes). Many authenticator apps have a “sync” or “time correction” setting.
• Account locked: Accounts may be temporarily locked after repeated failed attempts. Contact NDAX Support for unlock procedures.

Security Best Practices

• Use a unique, strong password and a reputable password manager.
• Enable 2FA using an authenticator app (avoid SMS 2FA when possible).
• Beware of phishing: never share your password, 2FA codes, or recovery codes with anyone.
• Keep browser and app software up to date.

Need More Help?

If you can’t resolve a login issue, contact NDAX Support via their official support channels. Include non-sensitive details (no passwords or 2FA codes). Expect to provide identity verification if account recovery is required.

Official NDAX site: ndax.io